Seller Policy
Effective Date: 2025

Welcome to Ainotech Global! This Seller Policy outlines the rules and guidelines for individuals and businesses selling products through our platform. By becoming a seller, you agree to comply with this policy to ensure a fair and secure marketplace for all users.

1. Seller Eligibility

• Sellers must provide accurate business details, including legal name, contact information, and banking details.

• All sellers must adhere to Nigerian e-commerce and consumer protection laws.

2. Product Listings and Quality Standards

• Sellers may list only genuine, high-quality products.

• Counterfeit, illegal, or prohibited items are strictly banned.

• Product descriptions must be accurate, including images, specifications, and pricing.

• Prices must remain competitive and transparent, with no hidden charges.

3. Order Processing and Fulfillment

• Sellers must process and ship orders within the agreed timeframe.

• Timely updates on stock availability and delivery status are required.

• Delays must be communicated to customers promptly.

• Sellers must ensure safe and secure packaging for all shipments.

4. Returns, Refunds, and Customer Service

• Sellers must clearly state return and refund policies.

• Customers must be provided with a hassle-free return and refund process in case of defective or incorrect items.

• Responsive customer service is mandatory for handling inquiries and complaints.

5. Fees and Commission Structure

• Ainotech Global may charge commission fees based on product categories.

• Payment processing fees and other applicable charges will be deducted from earnings.

• Payouts will be made within the stipulated payment cycle.

6. Prohibited Conduct

• Fraudulent transactions, false advertising, and misleading claims are prohibited.

• Manipulating product ratings or customer reviews is strictly banned.

• Unauthorized use of copyrighted material is not allowed.

7. Account Suspension and Termination

• Sellers who violate this policy or engage in fraudulent activities may have their accounts suspended or terminated.

• Ainotech Global reserves the right to remove listings that do not comply with our policies.

8. Policy Updates

We may update this Seller Policy as needed. Sellers will be notified of any significant changes.

9. Contact Us

For inquiries about our Seller Policy, contact us at: ? Address: Old Ife Road, Ibadan, Nigeria.
? Call: 08067162608
? Website: www.ainotechng.com